{"id":122,"date":"2007-09-08T16:02:59","date_gmt":"2007-09-08T06:02:59","guid":{"rendered":"http:\/\/Liako.Biz\/2007\/09\/john-hagel-what-do-you-think-is-the-single-most-important-question-after-everything-is-connected\/"},"modified":"2007-09-08T16:02:59","modified_gmt":"2007-09-08T06:02:59","slug":"john-hagel-what-do-you-think-is-the-single-most-important-question-after-everything-is-connected","status":"publish","type":"post","link":"https:\/\/eliasbizannes.com\/blog\/2007\/09\/john-hagel-what-do-you-think-is-the-single-most-important-question-after-everything-is-connected\/","title":{"rendered":"John Hagel &#8211; What do you think is the single most important question after everything is connected?"},"content":{"rendered":"<p>I recently was pointed to a presentation of <a href=\"http:\/\/edgeperspectives.typepad.com\">John Hagel<\/a> who is a renowned strategy consultant and author on the impact the Internet has on business.  He recently joined <a href=\"http:\/\/www.deloitte.com\">Deloitte and Touche<\/a>, where he will head a new Silicon Valley research institute. At the conference (Supernova 2007), John outlined critical research questions regarding the future of digital business that remain unresolved, which revolved around the following:<\/p>\n<p><strong>What happens after everything is connected? What are the most important questions?<\/strong><\/p>\n<p>I had to watch the video a few times because its not possible to capture everything he says in one hit. So I started writing notes each time, which I have reproduced below to help guide your thoughts and give a summary as you are <a href=\"http:\/\/conversationhub.com\/2007\/07\/30\/video-john-hagel\/\">watching the presentation<\/a> (which I highly recommend).<\/p>\n<p>I also have discovered (after writing these notes &#8211; damn it!) that he has written his speech (slightly different however) and <a href=\"http:\/\/edgeperspectives.typepad.com\/edge_perspectives\/2007\/06\/unanswered-ques.html\">posted it on his blog.<\/a> I&#8217;ll try and reference my future postings on these themes here, by <a href=\"http:\/\/en.wikipedia.org\/wiki\/Linkback\">pinging<\/a> or adding links to this posting.<a href=\"http:\/\/edgeperspectives.typepad.com\/edge_perspectives\/2007\/06\/unanswered-ques.html\"><br \/>\n<!--more--><\/a><\/p>\n<p><u>The shape of the busienss landscape and the world we are living in<br \/>\n<\/u><\/p>\n<p>1) What if there is no equilibrium &#8211; no stabilisation<\/p>\n<ul>\n<li>The component technologies of our new infrastructure &#8211; computing, storage and networking &#8211; are advancing at an exponential pace. But at the same time we cling to very equilibrium institutional frameworks that are suited for times that are stabilised.<\/li>\n<li>Clayton Christensen&#8217;s  notion of disruption innovation has been a big breathrough, whereby there are points that are punctuated innovation where there are disruptive points, and then we go into equilibrium again. John asks: what if there is no equilibrium?<\/li>\n<li>What are the institutional architectures where there is no equilibrium?  The notions of agility, adaptability and flexibility are the answers &#8211; but how do we balance persistence with agility, within these institutional frameworks?<\/li>\n<li>You can&#8217;t form trust-based relationships when everything is changing.<\/li>\n<\/ul>\n<p>2) Can the firm survive as the action flows to the edges?<\/p>\n<ul>\n<li>The e-lance economy, whereby we are all free from institutional boundaries<\/li>\n<li>Firms are going to unbundle and rebundle and form a greater concentration than before<\/li>\n<li>The whole rational of the firm is going to change &#8211; 20th century was about economising on transactions and coordination costs &#8211; but the 21st century will be an institutional platform to accelerate talent development.<\/li>\n<\/ul>\n<p>3) Are all &#8216;ecosystems&#8217; created equal?<\/p>\n<ul>\n<li>John  believes the word has been abused and debased in meaning<\/li>\n<li>We need a better taxonomy, so that we can better understand new things that didn&#8217;t exist yesterday<\/li>\n<\/ul>\n<p>4) If the world is so flat &#8211; why are spikes becoming more prominent?<\/p>\n<ul>\n<li>Early vision of the Internet, was the death of distance<\/li>\n<li>For the first time in history, the majority of the world now predominately lives in dense urban, not agriculture<\/li>\n<li>Geography will matter, because of concentrations of people and talent &#8211; and will play an increasing role in talent development. And if that is the strategy for firms &#8211; talent development &#8211; what is a spike strategy for the firms we operate in?<\/li>\n<\/ul>\n<p><u>Strategy &#8211; how to create value<\/u><\/p>\n<p>1) Is adaptation all that is?<\/p>\n<ul>\n<li>Conventional wisdom is that in the absence of equilibrium, adaptation is the best strategy &#8211; do it more quickly than everyone else, and you will survive<\/li>\n<li>The real opportunity of a world with so much change, is that there is the chance to shape outcomes, which can&#8217;t exist in a stabilised world. What are those shaping strategies?<\/li>\n<\/ul>\n<p>2) Can we escape the Red Queen effect?<\/p>\n<ul>\n<li>Have to run faster and faster to stay in the same place<\/li>\n<li>Product and process innovation only provides temporary relief. To escape the red queen effect, we need to harness institutional innovation that moves from scalable efficiency to scalable learning &#8211; so we can find ways to get ahead of the pack faster<\/li>\n<\/ul>\n<p>3) As L-Curves replace bell-curves, what are the most promising routes to the head<\/p>\n<ul>\n<li>Most business works in the world of Bell curves which give averages meaning and are relevant. We are now moving towards a worlds were extreme events prevail &#8211; the Long Tail<\/li>\n<li>The L-curve is distracting us &#8211; what about the head strategies? There is a lot of value in the head (as the Long tail theory focuses on the tail) &#8211; how do we use the long tail to launch ourselves into the head?<\/li>\n<\/ul>\n<p>4) What is required for effective participation for the flows of knowledge?<\/p>\n<ul>\n<li>Stocks of knowledge are diminishing in value to flows of knowledge.<\/li>\n<li>How do we avoid drowning in the flows, whilst tapping into the most relevant<\/li>\n<\/ul>\n<p>5) What are the opportunities for the bottom of the pyramid, to attack the top of the pyramid?<\/p>\n<ul>\n<li>Again, the bottom (like the right of the L-Curve) may act as a launch pad to get the fruit at the top<\/li>\n<li>What is the nature of those strategies?<\/li>\n<\/ul>\n<p>6) How do we measure success when so many of the rules are changing?<\/p>\n<ul>\n<li>Financial metrics matter &#8211; but they are lagging indicators &#8211; they tell what already happened<\/li>\n<li>We need leading indicators to predict success<\/li>\n<\/ul>\n<p><u>Platforms to augment our capabilities<\/u><strong><br \/>\n<\/strong><\/p>\n<p>1) When is self-organising not enough?<\/p>\n<ul>\n<li>Successful collaboration is never completely self-organising<\/li>\n<li>Governance models in open-source software -&gt; how do we take those mechanisms and apply them to outside the software model and to other product categories?<\/li>\n<\/ul>\n<p>2) How are pull platforms likely to evolve?<\/p>\n<ul>\n<li>Push programmes &#8211; where you have to forecast demand and ensure the necessary resources are required<\/li>\n<li>Pull platform &#8211; helping people connect with the resources they need, whenever and wherever<\/li>\n<li>Push programmes treat people as passive consumers, whose needs can be anticipated and shaped by centralised decision making<\/li>\n<li>Pull platforms treat everyone as network creators, even when they are customers purchasing goods and services.<\/li>\n<li>We are still at the early stages from push to pull. The work towards identity is a rich source to create governance in a federated model<\/li>\n<\/ul>\n<p>3) What&#8217;s the next generation of IT architecture?<\/p>\n<ul>\n<li>Started inside out &#8211; started with glass house &#8211; through to desktop computer &#8211; then with partners<\/li>\n<li>Start with the proposition that you have 10,000 partners &#8211; and move from out to in<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>I recently was pointed to a presentation of John Hagel who is a renowned strategy consultant and author on the impact the Internet has on business. He recently joined Deloitte and Touche, where he will head a new Silicon Valley research institute. At the conference (Supernova 2007), John outlined critical research questions regarding the future [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[42,408,426,158,411,412,207,215,216,231,251,261,268,282,313,369,423,396,397],"class_list":["post-122","post","type-post","status-publish","format-standard","hentry","category-innovation","tag-adaptability","tag-business","tag-enterprise","tag-future","tag-innovation","tag-internet","tag-knowledge","tag-link","tag-links","tag-metrics","tag-new-economy","tag-opportunity","tag-people","tag-presentation","tag-search","tag-trends","tag-video-blog","tag-wiki","tag-wikipedia","post-preview"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/eliasbizannes.com\/blog\/wp-json\/wp\/v2\/posts\/122","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eliasbizannes.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/eliasbizannes.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/eliasbizannes.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eliasbizannes.com\/blog\/wp-json\/wp\/v2\/comments?post=122"}],"version-history":[{"count":0,"href":"https:\/\/eliasbizannes.com\/blog\/wp-json\/wp\/v2\/posts\/122\/revisions"}],"wp:attachment":[{"href":"https:\/\/eliasbizannes.com\/blog\/wp-json\/wp\/v2\/media?parent=122"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/eliasbizannes.com\/blog\/wp-json\/wp\/v2\/categories?post=122"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/eliasbizannes.com\/blog\/wp-json\/wp\/v2\/tags?post=122"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}