Frequent thinker, occasional writer, constant smart-arse
On Thursday, I attended the internal launch of the Australian Entertainment & Media Outlook for 2007-2011. It was an hour packed with interesting analysis, trends, and statistics across a dozen industry segments. You can leave a comment on my blog if you are interested in purchasing the report and I’ll see if I can arrange it for you.
One valuable thing briefly mentioned, was the irony of online advertising.
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This weekend in my office with a half dozen colleagues, we toiled away on an (academic) assignment due tonight. When you spend 11 hours in one day around one table, on something that drives you mad – conversation is a aplenty on things not related to what we were doing. And when there as no conversation, procrastination was aplenty with Facebook being the prime culprit amongst all of us.
An interesting scenario happened, which made me revisit something I have long wondered. One of the girls asked how does Facebook make money, and I went on a rant about their $200 million Microsoft deal, how they are heading towards an IPO, and other random facts I just happen to know. They all looked at me stunned, in the sense how could I possibly know such things, and I replied I read a lot – I read a lot of blogs.
“…but how do you know that stuff you are reading is accurate?” with reference to that $200 million that I don’t even know where I read that. The funny thing about the question, is that it’s smart and stupid at the same time. The answer seems too obvious – but it isn’t: how DO I know those facts I stated where true?
Why I bring this up, is because this is an issue I have long tried to come to grips with – what makes information credible? How do you know when you read something on the internet, that it is reliable? The answer is we don’t. Sort of.
This “new media” world isn’t the reason why we have this apparent problem: information credibility has long been an issue, first realised by the citizens of western democracy after the Great War when they recognised newspapers could no longer be taken as fact (due to the propaganda efforts). So its been a problem long before computers and hypertext had even been invented – it’s only that with us being in an Information Age, the quality of information has been under higher scrutiny with its abundance.
How do we know what makes something reliable? Is it some gee-whiz Google algorithm? Perhaps it’s the wisdom of the crowds? Maybe – but there is something else even more powerful that I have to thank Scott Karp for making me realise this, back in the days when he was starting out as a blogger: it’s all about branding.
Why makes an article about the New York Times, more credible than one written by a random student newspaper rag? What makes a high profile author, more credible in what they say, than a random nobody who puts their hand up in a town hall meeting? And going back to the question my colleague asked earlier – how do I know the blogs I am reading have any credibility – over say, something I read in an established newspaper such The Economist?
Simple: branding establishes information credibility. And a brand – for any type of entity be it an individual journalist or a news organisation – is dependent on recognition by others. There could be absolutely no credibility in your information (like Wikipedia) and yet you could have a brand that by default establishes credibility – just like how people regularly cite Wikipedia as a source now, despite knowing it’s inherently uncredible.
The power of branding is that no matter how uncredible you are – your brand will be enough to make anything you say, incredible.
One of Facebook‘s new features is the ability to create surveys, targeted to certain groups of people within the community site. One caught my eye today, which asked 1,000 random people “How many friends do you have?”. Although I am not sure of the conditions this poll was conducted under (ie, did only Australian’s see it?), 1,000 random people should theoretically be a fairly representative sample of the entire population.
Whilst the results immediately show some interesting information on the typical size of a person’s network (which is a discussion in itself), I am equally fascinated by the specific genders and age breakdown of people who answered the poll and the correlation with their network size. One theory I have of why people spend so much time on the site, is because people ‘collect’ friends. They are constantly discovering old friends through mutual friends – a friend’s list leads a person to another profile where they may discover someone they have lost touch with. Check the results first, before I continue:
Some of my interpretations of the results
Writing has always been my thing – which would explain why I started a student newspaper in high school. My interest in politics & current affairs, combined with my writing skills, had me flirt with a career in journalism. Disappointed with student media at university, I started a society for journalists, which was meant to be a democratically run media outlet that created various thought-provoking publications.
Six months after the concept came to me on the back of an envelope whilst visiting family in Athens and London, we created a 24 page colour magazine, with a print run of 4,000 – fully funding the cost with local advertising. Among many lessons from that experience, I learnt two valuable ones: funding is hard, and distribution is key. Better said, funding was a function of distribution – you are not going to get advertisers without an audience. Distribution was the key to having an audience.
That experience led me to experiment with a website, with bling bling effects thanks to Microsoft Frontpage. What was originally meant to be a complement of the print publication, soon in my eyes became the future. In various forms, we tried community-generated journalism, and built a strong following of readers through a weekly web publication on a niche topic (local campus politics).
So whilst that is very much skimming over the top of that 2 1/2 years, I think it illustrates how I’ve experienced through a natural progression of what is now called citizen journalism (or CitJ if you’re cool). I was interested to hear about Bronwen Clune’s Norg network when I met her at webjam and reading Pete Cashmore’s opinion that citizen journalism is dead has me feel like it’s time I wrote about what I think on the issue.
Blogs + adsense is what threatens citizen journalism start-ups
Citizen journalism is not dead – you only have to check out the political blogosphere to realise that. That then leads us to the argument of what is journalism and what is blogging, but I think it’s fair to say, blogging as a form of writing is like editorial pages. Blogging can be a form of journalism – but blogging can also be something else: they are not mutually exclusive. We should also not confuse the fact that a blog as a technology tool is to be treated differently from blogging as a writing style.
What threatens Citizen Journalism as a business model, is that anyone can create a blog and anyone can insert ads into their blog to make money?Ç? – you can be your own publisher with $0. However therein also lies the opportunity for CitJ news organisations – blogs take time to build a brand (like any other publication) and just because you can wack some ads on your blog, doesn’t mean you can make money out of it.
I used to think the Internet eliminated the need for a strong distribution network. Just because it’s cheaper however, doesn’t mean it’s easier: the benefit of economies of scale in the industrial era hold true for the information age. Citizen Journalism as a concept works – however as a business model, it’s still being tweaked. The key is to realise the power of being an aggregator whereby individuals have access to an audience, and don’t have to worry about chasing advertisers.
It’s not that citizen journalism doesn’t work – it’s that the platform to enable it hasn’t been figured out. South Korea’s Ohmynews has proven that it works,?Ç? however citizen journalism platforms are reliant on the local culture of the audience. It’s not so much about the technology (we’ve got that), as it is the culture – afterall, people engineering is a lot harder to do than machine engineering.
Hi - my name is Elias Bizannes, tweetfully known as @EliasBiz where I tend to post more. I've been blessed with not just one but two unpronounceable names: I pronounce them as E-lee-uh(s) bi-ZAH-nis
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