I’ll be happy to admit that in the past, I never understood the hype behind the mobile web. That is of course, before I bought the Nokia E61 – a brilliant phone I loved until it was stolen from me in April 2008. I had the phone since January 2007 with no regrets – only the hype surrounding the iPhone swayed me from (maybe) getting a new phone.
I used that phone for my news reading and e-mail (using the Gmail application, not the native phone installation) and I could understand how mobile was the future for technology innovation. Sure, it didn’t make me want throw my hands in the air and shout in excitement, but it made me understand amongst the naysayers of the mobile web, that there was potential. The defining thing for this realisation of mine, was the fact it had a massive screen, which was not common in phones before that.
So as my phone was stolen, I had the dilemma of buying a crappy new phone until the iPhone came out to Australia (potentially) several months later. But why bother I thought – I ended up buying the first generation iPhone over eBay. And lets just say, ever since, I’ve been throwing my hands in the air in excitement.
Using the iPhone is truly a transformative experience. Quite frankly, it sucks as a phone – no support for MMS; doesn’t syncronise with my corporate Lotus Notes calendar; and the call quality and hearing is consistently bad. But where it lacks as a phone, it makes up for it as a device. The fact I would use it over my laptop at home, just reflects how perfect it was: a portable computer that makes mobile browsing enjoyable. The native e-mail client made the process fun!
Naturally of course, I smashed the screen of my phone (which made the iPhone “just” a phone, because the screen is its core value proposition), and yesterday I finally got around to buying a new phone. I faced an issue: do I upgrade to an iPhone 3G (and boy, did I miss 3G so I was willing to upgrade just for that), or go back to my beloved Nokia’s, who perform one of the most valuable features for me which is the syncing with my calendar. It turns out Nokia had just released in Australia the N96 – which is basically the N95 but better. I can recall Lachlan Hardy swearing by the N95 and convincing me it was the perfect phone. Indeed, his view was supported by anecdotal evidence I found: it was as if Nokia said “heck, lets just chuck every single feature we have into the one phone and see what happens”.
So surely I thought, the one week old N96 which is the evolution of sex-on-a-stick N95 must be just as good, if not better? The experimenter in me went for it, because I knew I could get a better understanding about the mobile future.
From iPhone to Nokia
I absolutely hate it. I’ve barely even had the phone for 24 hours, and yet I am dying to get rid of the phone – I much prefer my cracked screen iPhone on GPRS than the N96. The iPhone compared to the Nokia N96 is like going from Windows Vista to Window’s 3.1 (the version BEFORE Windows 95). This phone, which has a market value of $1200; and had every feature under the sun you could dream for in a phone, is something I am willing to sacrifice. The interface of the iPhone has made me addicted like a heroin addict – I literally, cannot force myself to get used to the degraded user experience.
And I just find it amazing how it’s provoking such a strong reaction in me. Before the iPhone, this phone would have been heaven for me. It has every feature I dream for in a phone, yet the pixelated, text-driven graphical interface makes me all agitated and angry that Nokia hasn’t focused on what really matters.
Playing with the N96, using the browser and even the Gmail app to try to make it a more seamless user experience, reminds me again why I never got the mobile web before. Realistically, it will be a few years before the standard mobile evolves to a richer interface and so consequently, it’s too early to think the mobile web is about to take off now. However, the mobile and the 3D internet are both trends where I am willing to bet my life that it’s not a question of “if” but “when”, and whoever is in the right place at the right time at the emergence of the next upswing post this financial crisis, will be the new barons of the technology world.
The interface and user experience, are the missing link between connecting the vision of the early supporters, into the excitement of the mainstream of society. Mark my words, just like social networking sites such as MySpace and Facebook appeared to come out of nowhere to dominate our world, so too will the mobile future and the 3D Internet.